Post

1 follower

Ask a Question

Unhandled exception when copying: Requested Clipboard operation did not succeed

I used to get this problem very occasionally but now I get it repeatedly when using CaseComplete and it's starting to make me concerned about whether there is some serious issue with our rather large project...

When copying anything in a use case I tend to receive this error - not only when copying steps with extensions but doing any Copy operation regardless of whether I use CTRL+C or the menu option. How worried should I be about this?? -- Thank you, michele

-------------------------------------- Error text -----------------------------------------------------

See the end of this message for details on invoking

just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************

System.Runtime.InteropServices.ExternalException: Requested Clipboard operation did not succeed.

at System.Windows.Forms.Clipboard.ThrowIfFailed(Int32 hr)

at System.Windows.Forms.Clipboard.SetDataObject(Object data, Boolean copy, Int32 retryTimes, Int32 retryDelay)

at System.Windows.Forms.Clipboard.SetDataObject(Object data)

at h2.a(Boolean A_0)

at fq.ProcessCmdKey(Message& msg, Keys keyData)

at System.Windows.Forms.Control.PreProcessMessage(Message& msg)

at System.Windows.Forms.Control.PreProcessControlMessageInternal(Control target, Message& msg)

at System.Windows.Forms.Application.ThreadContext.PreTranslateMessage(MSG& msg)

************** Loaded Assemblies **************

mscorlib

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll

CaseComplete

Assembly Version: 5.2.3972.23750

Win32 Version: 5.2.3972.23750

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/CaseComplete.exe

System.Windows.Forms

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

System

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll

System.Drawing

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

IDAL

Assembly Version: 5.0.3972.23740

Win32 Version: 5.0.3972.23740

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/IDAL.DLL

XMLDAL

Assembly Version: 5.2.3972.23740

Win32 Version: 5.2.3972.23740

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/XMLDAL.DLL

BLL

Assembly Version: 5.2.3972.23742

Win32 Version: 5.2.3972.23742

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/BLL.DLL

Model

Assembly Version: 5.2.3972.23740

Win32 Version: 5.2.3972.23740

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/Model.DLL

System.Xml

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll

System.Data

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll

Controls

Assembly Version: 5.2.3972.23742

Win32 Version: 5.2.3972.23742

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/Controls.DLL

DeployLX.Licensing.v3

Assembly Version: 3.2.2000.0

Win32 Version: 3.2.2000.3813

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/DeployLX.Licensing.v3.DLL

Nevron.System

Assembly Version: 10.6.14.12

Win32 Version: 10.6.14.12

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/Nevron.System.DLL

Diagramming

Assembly Version: 5.2.3972.23745

Win32 Version: 5.2.3972.23745

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/Diagramming.DLL

Keyoti.RapidSpell.NET2

Assembly Version: 4.6.0.9708

Win32 Version: 4.6.0.9708

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/Keyoti.RapidSpell.NET2.DLL

Nevron.Diagram.WinForm

Assembly Version: 10.6.14.12

Win32 Version: 10.6.14.12

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/Nevron.Diagram.WinForm.DLL

ModelUI

Assembly Version: 5.2.3972.23743

Win32 Version: 5.2.3972.23743

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/ModelUI.DLL

Nevron.Presentation

Assembly Version: 10.6.14.12

Win32 Version: 10.6.14.12

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/Nevron.Presentation.DLL

System.Web

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll

System.Configuration

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

rqzvbflb

Assembly Version: 5.2.3972.23750

Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll

o3f3b524

Assembly Version: 5.2.3972.23750

Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll

Nevron.Diagram

Assembly Version: 10.6.14.12

Win32 Version: 10.6.14.12

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/Nevron.Diagram.DLL

Nevron.Diagram.Shapes

Assembly Version: 10.6.14.12

Win32 Version: 10.6.14.12

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/Nevron.Diagram.Shapes.DLL

Nevron.Diagram.Templates

Assembly Version: 10.6.14.12

Win32 Version: 10.6.14.12

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/Nevron.Diagram.Templates.DLL

System.Runtime.Serialization.Formatters.Soap

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Runtime.Serialization.Formatters.Soap/2.0.0.0__b03f5f7f11d50a3a/System.Runtime.Serialization.Formatters.Soap.dll

System.Design

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Design/2.0.0.0__b03f5f7f11d50a3a/System.Design.dll

jbvmohch

Assembly Version: 10.6.14.12

Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll

VersionControlAPI

Assembly Version: 5.2.3972.21514

Win32 Version: 5.2.3972.21514

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/VersionControlAPI.DLL

SvnAdapter

Assembly Version: 5.2.3972.21514

Win32 Version: 5.2.3972.21514

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/SvnAdapter.DLL

SharpSvn

Assembly Version: 1.6006.1397.40515

Win32 Version: 1.6006.1397.40515

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/SharpSvn.DLL

msvcm90

Assembly Version: 9.0.30729.5570

Win32 Version: 9.00.30729.5570

CodeBase: file:///C:/WINDOWS/WinSxS/x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.5570_x-ww_0517bbc6/msvcm90.dll

SccAdapter

Assembly Version: 5.2.3972.21515

Win32 Version: 5.2.3972.21515

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/SccAdapter.DLL

IPCMgmt

Assembly Version: 5.2.3972.23740

Win32 Version: 5.2.3972.23740

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/IPCMgmt.DLL

ksys4bff

Assembly Version: 10.6.14.12

Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll

6jkh8toj

Assembly Version: 10.6.14.12

Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll

jzfbiduo

Assembly Version: 10.6.14.12

Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll

Microsoft.VisualBasic

Assembly Version: 8.0.0.0

Win32 Version: 8.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll

Keyoti.RapidSpellMDict

Assembly Version: 3.0.0.0

Win32 Version: 3.0.0.0

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/Keyoti.RapidSpellMDict.DLL

Accessibility

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll

WordGen

Assembly Version: 5.2.3972.23746

Win32 Version: 5.2.3972.23746

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/WordGen.DLL

Microsoft.Office.Interop.Excel

Assembly Version: 11.0.0.0

Win32 Version: 11.0.5530

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/Microsoft.Office.Interop.Excel.DLL

Microsoft.Office.Interop.Word

Assembly Version: 11.0.0.0

Win32 Version: 11.0.5530

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/Microsoft.Office.Interop.Word.DLL

CustomMarshalers

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/assembly/GAC_32/CustomMarshalers/2.0.0.0__b03f5f7f11d50a3a/CustomMarshalers.dll

cjy2_soi

Assembly Version: 5.2.3972.23750

Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll

j0lqxwth

Assembly Version: 5.2.3972.23750

Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll

SharpSvn.UI

Assembly Version: 1.6006.1397.40515

Win32 Version: 1.6006.1397.40515

CodeBase: file:///C:/Program%20Files/Serlio%20Software/CaseComplete%202010%20R2/SharpSvn.UI.DLL

4emx5_g0

Assembly Version: 5.2.3972.23740

Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll

************** JIT Debugging **************

To enable just-in-time (JIT) debugging, the .config file for this

application or computer (machine.config) must have the

jitDebugging value set in the system.windows.forms section.

The application must also be compiled with debugging

enabled.

For example:

<system.windows.forms jitDebugging="true" />

</configuration>

When JIT debugging is enabled, any unhandled exception

will be sent to the JIT debugger registered on the computer

rather than be handled by this dialog box.

Michele Cross October 14, 2011 01:39 Answered

Please sign in to leave a comment.

2 comments

Michele,

Sorry for the troubles. Based on the exception, it looks like another application on your machine might be locking the clipboard. We can reproduce the problem here with a machine that is running software to manage multiple desktops (called Maxivista). If you think you have this or any other piece of software that might be interfering with CaseComplete in this way, you may want to try closing or disabling it. There is a workaround in place in CaseComplete 2011, if upgrading is an option for you.

Permanently deleted user October 14, 2011 21:12 0 votes

Thanks Jason. The only other apps I have running are Office (Word, Excel, Outlook) and Spark (IM tool) which haven't previously caused any problems so not sure which could be the culprit. I am not sure if upgrading is an option at the moment - I will have to keep nagging er, I mean suggesting it.

Michele Cross October 16, 2011 23:23 0 votes