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Managing Licensing Renewal(s)

Is there a way for us to manage the status of our licenses?  In other words, we will need advance notice for renewal so is it possible to know in advance when it's time to renew? 

Hall, Jason Answered

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Hi Jason,

Each CaseComplete purchase comes with a year of support and free software upgrades. Every month, we send out notices to our users that are coming up for renewal - roughly a month ahead of their actual expiration date - in order to give people time to process any necessities and prevent any gaps in support and upgrades coverage. We don't short-change you, either. If you were to renew a month before expiration, you wouldn't be due for renewal again for another 13 months. Renew two months early? Not due for 14 months, etc.

You can manage each installation of the software to make sure you don't go over your activation limit, as well:

https://casecomplete.zendesk.com/entries/234746-Transferring-my-license-to-a-new-computer

Please let us know if we can help with anything else, and thanks!

Jason

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