Word Installation Fixup Required

You may receive a Word Installation Fixup Required error when generating Word reports.  This is a known issue with Microsoft Word.  You can fix the problem in one of two ways:

Run repair on the Microsoft Office installation:

Office 2003 on XP:

  1. Control Panel->Add or Remove Programs
  2. Select Microsoft Office
  3. Click Change
  4. Select "Reinstall or Repair"; Click Next
  5. Select "Detect and Repair errors in my Office installation"; Click Install
  6. You may be asked for the Microsoft Installation DVD or file when you do this - check with your IT department for this

Office 2007/2010 on Vista/Windows 7:

  1. Control Panel ->Programs
  2. Programs->Programs and Features
  3. Select Microsoft Office and then select Change from the header (or Right Mouse Click on Office and select Change from the context menu).
  4. Select Repair and then click Continue
  5. You may be asked for the Microsoft Installation DVD or file when you do this - check with your IT department for this

-OR- 

Manually reregister the Word type library by doing the following.  Note, these instructions are based on an article from Microsoft’s knowledge base.  For more information, see:

http://support.microsoft.com/kb/292744/en-us

Find the file named Msword.olb on your system.  You can do a file system search, however, it will likely be in one of the following locations:

C:\Program Files\Microsoft Office\Office12 (for Word 2007)

C:\Program Files\Microsoft Office\Office11 (for Word 2003)

Then, from the command line (All Programs/Accessories/Command Prompt), use Regtlib.exe together with the full path to Msword.olb to reregister the library. The article states that Regtlib.exe is included in the Windows Libraries Update.  However, we have found that in most systems, it is available in this location:

C:\windows\system32\urttemp

If this is the case for you, then to reregister the Word 2003 library you would need to type the following at the command prompt:

C:\windows\system32\urttemp\regtlib "c:\program files\microsoft office\office11\msword.olb"

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