Mismatching fonts in Word reports

If you have modified fonts within your project, you may find that your generated Word reports contain inconsistent fonts, and changing the font settings in your report template doesn't seem to have an effect. By adding a keyword to your report template, you can fix the problem.

Mismatched fonts are often caused by pasting rich text into your project from other sources. When you modify the font in your project from the default, the modified font is "carried over" and used in the generated report.1

You can avoid pasting rich text by one of two methods:

  1. You can set an option to ignore all source formatting when pasting from other programs, thereby pasting only the text and using CaseComplete's defaults. This can be done by goinig to File / Options and changing the When pasting from other programs option to Keep Text Only.
  2. If you prefer to evaluate how text is being pasted on a "per-copy" basis, you can instead right-click and select Paste Text when inserting your text to ignore the source formatting.

If you already created your project with rich text, there is a solution that prevents the necessity of going through and changing text back to the default formats. Insert the keyword $UsePlainText at the top of the report template (or at the beginning of an appropriate area within your template) to apply the template's text formatting. You can also switch between template font ($UsePlainText) and CaseComplete's formatting within your report template by inserting the $UseRichText keyword, which allows inserted formatting from rich text fields.

In summary, if you see inconsistent fonts in your generated reports, it may be due to some rich text "carryover" from other sources. By modifying your report template to apply the template formatting instead of using source formatting, you can give your reports a more consistent look.  

1Versions 2010 and prior - as well as operating systems that do not have Segoe UI installed - use Microsoft Sans Serif font by default, while newer versions of the software use Segoe UI. CaseComplete preserves rich text, so if you upgrade from XP to Vista or Windows 7 (which do have the Segoe UI font), projects will begin using Segoe UI instead of Microsoft Sans Serif for new rich text. Text included before the upgrade, however, will still be in Microsoft Sans Serif. Both default fonts are recognized by the program, and should not affect the formatting of your final generated report.

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