Your systems administration team may be using application deployment software to automate the installation and activation of desktop software. This guide is intended to assist IT personnel in configuring CaseComplete installations with deployment software.
For versions 2013 and later, installations may be performed under the System account in Windows. An .msi installation file for these versions is also available upon request from CaseComplete support.
CaseComplete1 supports deployment automation through a silent command-line driven installation process. This allows deployment software to install and activate CaseComplete on remote computers and eliminates the need for user interaction during the installation process.
The CaseComplete installer is bundled as a Windows executable (we also provide an msi file - send an email to support if you need that instead). That executable accepts command line parameters necessary for silent installation and activation:
For .exe setup:
CaseCompleteSetupPro15.exe /s un="user name" org="company name" sn=CCC-XXXX-XXXX-XXXX-XXXX allowupdates=false
For .msi setup:
msiexec /i CaseCompleteSetupPro15.msi un="user name" org="company name" sn=CCC-XXXX-XXXX-XXXX-XXXX allowupdates=false /q
For Pro 14 .exe setup and older:
CaseCompleteSetupPro14.exe /s un="user name" org="company name" sn=CCC-XXXX-XXXX-XXXX-XXXX allowupdates=false
For Pro 14 .msi setup and older:
msiexec /i CaseCompleteSetupPro14.msi CMDLINE="un=""user name"" org=""company name"" sn=CCC-XXXX-XXXX-XXXX-XXXX allowupdates=false" /q
CaseComplete versions 2010 and later support a command line uninstaller that you can incorporate into your rollout of upgrades. Use the following command line commands to uninstall.3
CaseCompleteSetupPro15.exe /s /uninstall
msiexec /uninstall CaseCompleteSetupPro15.msi /q
For Pro 14 .exe and older:
CaseCompleteSetupPro14.exe /s REMOVE=TRUE MODIFY=FALSE UNINSTALL=YES
1 Versions 2012 and later
2 If serial number is not provided on the command line, CaseComplete will install and the user will be required to activate with a valid serial number when CaseComplete is run from the target computer.
3 If you need installers to remove earlier versions, download from http://goo.gl/UAz6q